Our team of catering professionals is available to assist you with planning every aspect of your event. Should you desire a customized menu for your event, we will be happy to meet with you to create a unique menu.
Please contact us to make an appointment to create your perfect event.
Phone Number: 808-768-5201
Your Sodexo Catering Team
Office Manager/Catering Sales Coordinator
PLANNING YOUR EVENT
Flavours by Sodexo has exceptional culinary skills and extensive capabilities to satisfy a wide range of catering needs. We are passionate
about food and dedicated to making sure things are as perfect as possible for your special occasion! Please use this guide to understand
processes, procedures and expectations as we work together to achieve a smoothly executed and memorable catered event.
Our experienced event planning specialists are very consultative and will be happy to answer all of your questions and concerns and assist
you in planning every detail. We look forward to serving you!
HOW TO CONTACT FLAVOURS BY SODEXO
When you have a catered event in mind, please contact us as soon as possible. Even if you are not yet sure of such details as the exact event
date, event location and number of guests that will be in attendance, it's a good idea to touch base with us as early on in the process as
Some catering arrangements through Flavours by Sodexo can be made by phone, email or online; other catering arrangements require an
in-person appointment with one of our event planning specialists. It's easy to get in touch with Flavours by Sodexo about your catering
needs. Here are the options:
Visit Our Office: You may visit us in person at 777 Ward Ave, Honolulu, HI 96814. Our in office hours are Monday through Friday, 9am-3pm
Please be aware that we are closed on some holidays.
Visit us on the Web: You may contact us about your catering needs through our online catering Website at
www.nealblaisdellcenter-waikikishell.misofi.net. The ultimate in convenience, this site will enable you to easily view our fabulous catering
menus, see your order history, place recurring orders and much, much more.
Give us a Call: You may speak with an event planning specialist by calling 808-768-5201.
Send us an Email: You may email us at firstname.lastname@example.org
EVENT LOCATION RESERVATION
You must make arrangements to secure a location for your event. Whether your event will be taking place in one of he many venues on the
Neal Blaisdell or Waikiki Shell properties, you will need to officially "reserve" the space in order for us to be permitted to serve you in this
location. To reserve a room for an event, please contact Sodexo at 808-768-5201.
EVENT TABLES, CHAIRS & OTHER EQUIPMENT
You must make arrangements to secure tables, chairs and other equipment you may need for your event. Please contact Sodexo at
808-768-5201 to make these arrangements. All third party rental items must be approved by or go through Sodexo.
EVENT CONFIRMATIONS & GUARANTEES
No less than seven (7) days from the scheduled catered event, you must sign a Banquet Event Order. You will also be asked to provide us
with a "final" number of guests that will attend your event; the "estimated" number will be used if you don't know the "final" number. This
document will outline the terms of your agreement with our Catering Office and include all event details and requirements, including time,
date, location, menu selections, number of attendees, professional services, equipment, and staffing. If you do not provide us with a final
number, we use the estimated number.
EVENT CHANGES AND CANCELLATIONS
No less than three (3) days from the scheduled catered event, please make us aware of any event changes including increases or decreases in
the number of attendees. No less than seven (7) days from the scheduled catered event, please make us aware if your event needs to be
canceled. Please be advised that if we are notified of your changes or cancellation after this deadline, you will be responsible for expenses
already incurred by the Catering Office.
Payment must be received prior to the execution of your catered event. Accepted forms of payment include Visa, Master Card, American
Express, cash, check, purchase order, department accounts and foundation accounts.
- A deposit of 50% is required two weeks prior to your scheduled event with the balance due on the day of the event.
- An service charge of 18% will be added to your bill.
- Sales tax of 4.712% will be added to your bill.
There is no delivery fee for catering services held on the Neal Blaisdell properties. Deliveries to the Waikiki Shell venue will be subject to a dollar amount or 10% delivery fee, whichever is greater, and not to exceed $100.00.
SERVICE STAFF AND ATTENDANTS
To ensure that your event is a success, catering staff will be provided for drop off an clean up of all services. Continental breakfasts, breaks,
and receptions are priced for self-service during the event. Buffet style functions are staffed with one attendant for every 25 guest. Served
meals are priced on an individual basis.
THE CHARGE FOR EACH STAFF MEMBER IS:
Attendants/Wait staff $25 (minimum 2 hours)
Station Chefs $125 (minimum 2 hours)
Bartenders $200 (minimum 2 hours)
Security $35 (minimum 2 hours)
Id Checker $20 (minimum 2 hours)
As the host of the catered event, you are responsible for the equipment we have provided for the service of your catered event. The cost to
replace any missing or damaged catering equipment or supplies will be charged to your account. For very large events, specialty equipment
may need to be rented at an additional charge.
We provide high quality plastic products or eco-friendly serviceware unless otherwise requested. We offer china service for any event at an
Full Meal Service and Silverware $10.50 per guest
Coffee or Beverage China Service $5.00 per guest
Full Bar Glass Service $6.00 per guest
We will be happy to order, receive, and handle floral arrangements for you. For decorative requests, an additional fee will be determined in
accordance with your specific needs.
LINENS AND SKIRTING
We provide linens and skirting for food and beverage tables at no charge. If you would like linen to be placed on guest tables for receptions,
breaks or meeting tables, there will be a $5.00 for each tablecloth. Other tables may be skirted and covered at $5.00 per tablecloth and
$13.00 per skirt. The same applies to registration tables, name tags, head tables, and any additional table that will not be directly used for
setup. Specialty linens are available upon request for an additional charge.
FOOD REMOVAL POLICY
Due to health regulations, it is the policy of Flavours by Sodexo at Neal Blaisdell and Waikiki Shell, that excess food items from events cannot
be removed from the event site. Items purchased for pick up should be properly stored prior to the event and removed and disposed of by
the host of the event.
All alcoholic beverages must be served by our personnel and consumed in designated areas. Proof of age will be required. Flavours by
Sodexo Neal Blaisdell & Waikiki Shell, reserves the right to refuse service of alcoholic beverages to any person. All personnel have completed
the state required training for service, and are appropriately licensed.
A full bar setup (if liquor is planned) at a dinner or reception is (dollar amount) per guest. All necessary bar items, except the alcohol, are
provided with this charge, including nonalcoholic beverages, ice mixers, napkins and plastic cups. An additional charge for glasses will apply.
We recommend at least one bartender for every 75-100 guests for Beer and Wine service.